Writing is designing. If you design a digital product without focusing on the words, it’s easy to avoid thinking about the message that it sends to its users. It sounds like a no-brainer, but it’s important to use language that your audience understands. Your users should be at the center of your writing process, and that’s especially true when it comes to the language you use in an interface.

Michael J. Metts, Andy Welfle
Writing Is Designing: Words and the User Experience. 2020, Rosenfeld Media.